FAQ

Is a bond required?

Yes in addition to the cost of the games we require a fully refundable $100 bond. On receiving games back on time and in good order the $100 bond is refunded.

Can I order just one or two games?

No, we only hire out packages with a minimum of four games however we can customise packages if required.

Can I buy game or just hire?

We only hire out games.

How can I make payment?

Currently the only form of payment we accept is a direct payment into our bank account. Once we have established that games are available we will send you our bank account details and a $30 deposit secures your booking if wanting to confirm.

Can I cancel after payment deposit or paying in full?

If you cancel outside of seven days a full refund will be given. Within 7 days of booking date payment is non refundable.

What happens if games are lost, damaged or stolen?

If games are lost, damaged or stolen the hirer will be responsible for the cost of replacement.

What happens if games are returned late?

Your responsibility is to get games to courier first working day after event. If for any reason you are unable to do this please email and update us. If games do not get to courier on first working day there will be a $20 late fee charged for each day deducted from the $100 bond. If there is just a one day delay which is communicated to us we may waive the late fee but at our discretion.

Can the games be picked up?

No, this business is run from a residential address to keep costs down so therefore we do not permit pick ups. The games will be couriered to your nominated address. We allow plenty of time to get the games to you so normally would send them several days early and sometimes I will personally deliver.

How do I return the games?

For business addresses I will arrange a courier to come and collect the games the first working day after your event. For residential addresses I will normally need you to drop them to the courier depot. At the time of sending through your initial enquiry once I have your address I will advise this process so you are clear prior to booking the games.

Hire Party Games Near You

Giant Games can be delivered to the Waikato, Auckland & Bay of Plenty locations

Hamilton

Tauranga

Rotorua

Cambridge

Huntly

Matamata

Morrinsville

Mt Maunganui

Ngaruawahia

Otorohanga

Paeroa

Putaruru

Taumaranui

Taupo

Te Aroha

Te Awamutu

Te Kauwhata

Te Kuiti

Tirau

Tokoroa

We deliver to the following destinations all year round

Hamilton

Cambridge

Huntly

Matamata

Morrinsville

Ngaruawahia

Otorohanga

Te Awamutu

Te Kuiti

Seasonal delivery service to

Auckland & surrounds from 1st of Nov to 31st of Mar

We do all the suburbs below and more so please enquire if not listed

Auckland City

Albany

Avondale

Blockhouse Bay

Drury

East Tamaki

Ellerslie

Epsom

Glen Eden

Glen Innes

Greenlane

Grey Lynn

Henderson

Hillsborough

Howick

Karaka

Lynfield

Mangere

Manukau

Meremere

Mt Albert

Mt Eden

Mt Roskill

Mt Wellington

New Lynn

Newmarket

Pakuranga

Panmure

Papakura

Penrose

Point Chevalier

Pokeno

Ponsonby

Pukekohe

Ranui

Takanini

Te Atatu

Titirangi

Waiuku

We do a seasonal delivery service over our two busiest months of

Nov & Dec

Tauranga

Mt Maunganui

KatiKati

Te Puke

Rotorua

Tokoroa

Putaruru

Te Aroha

For any major events outside of these dates please contact us and we can see if possible to make this work.